Terms of Service

Agreement to Terms

By accessing and using PetMed Helper ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

Service Description

PetMed Helper provides free, informational calculators and assessment tools for pet health emergencies and wellness monitoring. Our calculators are designed to provide quick guidance in emergency situations and support ongoing pet health management.

Accuracy and Liability

No Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Calculation Accuracy

• Calculators are based on published veterinary guidelines and research
• Individual pet responses may vary significantly
• Breed-specific, age-specific, and health-specific factors may affect results
• We do not guarantee accuracy, completeness, or timeliness of calculations

Limitation of Liability

PetMed Helper and its operators shall NOT be liable for:

• Any harm, injury, or death to any animal resulting from use of the Service
• Decisions made based on calculator results
• Delays in seeking professional veterinary care
• Errors, omissions, or inaccuracies in calculations or information
• Service interruptions, downtime, or technical issues
• Any direct, indirect, incidental, consequential, or punitive damages

Maximum liability for any claim shall not exceed $100 USD.

User Responsibilities

By using this Service, you agree to:

• Provide accurate information when using calculators
• Understand that results are estimates, not diagnoses
• Consult a veterinarian before administering any medication
• Seek immediate veterinary care in true emergencies
• Use the Service for personal, non-commercial purposes only
• Not rely solely on calculator results for medical decisions
• Not hold PetMed Helper responsible for outcomes

Intellectual Property

All content, calculators, designs, and materials on PetMed Helper are owned by or licensed to the Service. You may not copy, reproduce, distribute, or create derivative works without express written permission.

Permitted Use

• Personal use of calculators for your own pets
• Sharing calculator URLs with veterinarians or others
• Printing results for personal records

Prohibited Uses

You may NOT:

• Use the Service for commercial purposes without permission
• Scrape, copy, or reproduce calculator algorithms
• Reverse engineer or extract source code
• Present yourself as affiliated with PetMed Helper
• Use the Service for any illegal purposes
• Attempt to disrupt or damage the Service

Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Key points:

• All calculations are performed in your browser
• We do not store your calculation data on our servers
• History is saved locally in your browser only
• We use privacy-focused analytics (anonymized)

Modifications to Service

We reserve the right to:

• Modify, suspend, or discontinue the Service at any time
• Update calculator algorithms based on new research
• Change these Terms of Service (changes posted here)
• Remove or restrict access to any feature

We are not liable for any modifications or service interruptions.

Indemnification

You agree to indemnify and hold harmless PetMed Helper, its operators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Decisions made based on calculator results
• Any harm to animals related to Service use

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.

Contact

For questions about these Terms of Service, please review our About page.